Strengths Profile

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Help category: Purchases

Are you experiencing issues at our store, or can't find what you are looking for? Here are some solutions to common problems and frequently asked questions.

What is 'manage my uses'?


'Manage Your Uses' is where you can transfer Profiles into and out of your groups. To do so, please follow the steps below.

  • Log in to your strengths profile account and go to your Dashboard.
  • If you want to check how many profiles you have in your account, you can go to the purchases section by going to the left hand side of the screen and clicking Purchases. 
  • Once you know how many you have, go to the groups section by going to the left hand side and clicking Groups. 
  • Click View into a group, then click the Manage Your Uses button.
  • Use the <> arrows to transfer products either to the group account or back into your personal account.
  • Click Save to make the transfer 

 

How do I buy a Profile


  • Click on the Store button.
  • Add the products you want to buy to your basket.
  • Click on the basket icon in the top right hand corner. 
  • Proceed to checkout and pay.
  • If you are not using a card to pay for the profiles and need to be invoiced, please email your request to enquiries@strengthsprofile.com. Please note we can only invoice for orders of £100 or more 

How do I view a receipt


  • Log in to your Strengths Profile account.
  • Click into My Dashboard and click on the Purchases tab on the left-hand side.
  • View Receipt will appear next to each purchase. 

 

How do I manage my Profile uses


To allow flexibility, you can 'Manage Your Uses' to transfer Profiles into and out of your groups:-

  • Log in to your dashboard (login, name, dashboard)
  • When using the Practitioner dashboard you will be able to see an overview of your current profiles in the top tab. 
  • When using the Profile dashboard click into the purchases tab to see your profiles. 
  • Click into a group, select Manage Your Uses button.
  • Use the <> arrows to transfer products either to your group or back into your main dashboard
  • Click Save to make the transfer 

 

How do I move product to my own account


To move unused Profiles back into your personal dashboard:- 

  • Log into your account and go to My Dashboard.
  • Click on groups on the left-hand menu of your Dashboard.
  • Click into the group you want to move the uses from.
  • Use the < icon to move product uses back from your Personal dashboard account.
  • Click Save to finalise the transaction.

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