Help article: Transfers

Looking to distribute products within a team or organisation? We've got you covered.


How do I transfer a product to someone


Transfers are a way of gifting another user a number of uses for a product. You will not have access to this product once you have transferred it.

Go to your dashboard and select Invites and Transfers

Transfers and Invites 

Click on the transfers tab.

Transfer a product 

Then click on Transfer a Product. You will see the transfer window.

Transfer A Product Window

To transfer a product using this window you would typically

  • Select a Product; All products in the store an be transferred this way - including Profiles, Toolkits and our training.
  • Enter a single email address, this will be the recipient.
  • Enter the number of uses of the product you want to transfer.
  • Enter a targetted email to the recipient.
  • Toggle to preview to check the format of the email your recipient will receive (DO NOT click on Accept Transfer Request)
  • Toggle back if you have toggles the message
  • Click on Send Product

The Product will remain in your account until the moment your recipient accepts the transfer, at which point they will appear in their account.

Note that you have up to the point the user accepts the transfer to be able to cancel the transfer.

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